Password and Microsoft Authenticator App Assistance

This service provides support for creating or changing your BarryNet password and setting up the Microsoft Authenticator app. Your BarryNet account is your digital identity at Barry University, and you are responsible for any activity conducted under your account.

To ensure account security:

  • Do not share your password with anyone.
  • Passwords must be changed every 180 days.

What is included

  • Assistance with setting or updating your password.
  • Guidance for configuring the Microsoft Authenticator app.
  • Access to Barry University computing resources

First-Time Password Setup

If you're a new user, click here to access the First Time User link and follow the prompts to create your password.

Note: If you’ve already set up your password, please use one of the options below.
 


Automated  Password Reset

Visit: https://www.barry.edu/password

Select one of the following options::

  • I forgot my password and want to reset it
  • I know my password and want to change it

To use the automated reset tool, your account must have at least two authentication methods set up.
If you do not, please refer to the next section.


Need Assistance?

If you're unable to reset your password or need help with the Microsoft Authenticator app, please click here to complete the Account Assistance form. Include as much detail as possible to help us resolve your issue promptly.


Exclusions or Nonstandard Features

Exclusions

This service does not include changes to login information for myBarry or resetting passwords using personal email accounts.

Who receives this service

  • Students
  • Faculty
  • Staff
  • Non-employees (e.g., contractors, affiliates)

Service Level Agreement

  • Automated password reset: Immediate resolution if authentication methods are set up.

  • Walk-in support: Available at the IT Support Desk (Library Room 226), resolved during your visit.

  • Scheduled support: You may also schedule a visit at your convenience.

  • Online form requests: Response within 1 business day