If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook to open that mailbox.
1. On Outlook, click File (top left-corner) > Info > Account Settings > Account Settings...
![](http://rnwsupport.barry.edu/Answers/606/dmb1.jpg)
2. On the Account Settings window, click on your user profile, and then click Change.
![](http://rnwsupport.barry.edu/Answers/606/dmb2.jpg)
3. Click More Settings...
![](http://rnwsupport.barry.edu/Answers/606/dmb3-2.png)
4. On the Microsoft Exchange window, click on the Advanced tab and then click Add...
![](http://rnwsupport.barry.edu/Answers/606/dmb4.jpg)
5. Enter the name of the mailbox you want to open and then click OK.
![](http://rnwsupport.barry.edu/Answers/606/dmb5.jpg)
6. If you have additional mailboxes to add, repeat steps 4 and 5.
7. Click Apply and then OK.
![](http://rnwsupport.barry.edu/Answers/606/dmb6.jpg)
8. Click Next, Done and Close on the next windows to close all opened windows.
![](http://rnwsupport.barry.edu/Answers/606/dmb7-2.png)
9. The mailbox will appear in your folder list in Outlook.
![](http://rnwsupport.barry.edu/Answers/606/dmb9.jpg)
For further assistance, please call the Support Desk at 305-899-3604.