Setting an out-of-office greeting on an additional/departmental mailbox using Outlook on the Web


1. Log in to your email account through Outlook on the Web.

2. Click on the square icon on the top right-hand corner and then select Open another mailbox.


3. On the search box, type the mailbox name you want to access and then click Open.  The departmental mailbox will open in another internet window or tab.


4. On the top right-hand corner, click Tools (the gear).  Scroll down and under My app settings, click Mail.


5. On the left navigation menu, click Other and then click Go to the earlier version.


6. On the left navigation pane, click organize email, and then click on the automatic replies tab.

  • To enable automatic replies, select the option Send automatic replies
  • Type the message you want to send out automatically
  • Click Save at the bottom once you are done


8. You can sign out of the mailbox by clicking on the square icon the top right-hand corner, and then clicking Sign out.



For further assistance, please contact the IT Support Desk at 305-899-3604 or via e-mail at

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Article ID: 1452
Thu 5/8/14 11:33 AM
Thu 6/16/16 4:18 PM

Related Services / Offerings (1)

This service provides a department/group/event with a shared mailbox.