Set up email on an Android device

1. From the APPLICATIONS menu, click on the EMAIL icon.  This application may be named MAIL on some versions of Android.

2. Type your fill email address, and your password.  Select NEXT.

  • Faculty/Staff: (for example:
  • Students: (for example: or

3. Select Microsoft Exchange.  This option may be named Exchange ActiveSync or Corporate on some versions of Android.

4. Enter the following account information and select NEXT.

  • Domain\Username: Type your full email address in this box.  If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.
    • Faculty/Staff: (for example:
    • Students: (for example: or
  • Password: Use the password that you use to access your account
  • Exchange Server: User the address of your Exchange server.  If you're connecting to your Office 365 email, use or for the server name.

5. As soon as your phone verifies the server settings, the Account Options screen displays.  The options available depend on the version of Android on your device.  The options may include the following:

  • Email checking frequency: The default value is Automatic (push).  When you select this option, email messages will be sent to your phone as they arrive.  We recommend only selecting this option if you have an unlimited data plan.
  • Amount to synchronize: This is the amount of mail you want to keep on your mobile phone.  You can choose from several length options, including One day, Three days, and One week.
  • Notify me when email arrives: If you select this option, your mobile phone will notify you when you receive a new email message. 
  • Sync contacts from this account: If you select this option, your contacts will be synchronized between your phone and your account.

6. Select NEXT and then type a name for this account and the name you want displayed when you send email to others.  Select DONE to complete the email setup and start using your account.

NOTE: You may need to wait 10 to 15 minutes after you set up your account before you can send or receive email.


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Article ID: 1403
Thu 5/1/14 12:42 PM
Wed 8/24/22 11:53 AM