Wireless - Connecting and Reporting Issues

This service provides assistance connecting to the University's wireless network and reporting wireless connection issues.

Getting Help

Phone: Weekdays 8:30 a.m. - 5:00 p.m support available at (305) 899-3604.

In Person: Library 225

On-line: 24x7 support available by clicking the green "Report a wireless issue" button to the right

In Person: Join the virtual line by clicking here.


Wireless access to the University’s resources is available at all Barry University locations.  

How to access

Students, Faculty and Staff - BarryUWireless is the wireless network provided for students, faculty and staff, allowing access to all campus computing resources. To configure your device to connect to this:

  • Connect to the Connect to Barry Wireless network
  • Run through the wizard to automatically configure your device
  • After this, the device will automatically connect to the BarryUWireless network
  • This is a one time configuration.  After running through it, the device should automatically connect to the BarryUWireless.

GuestsBUGuest is the wireless network provided for guests.    

Gaming, Media and Other Devices – Students who want to connect devices that have don’t have an interface to authenticate with a username and password can register the device.  Do not use this network for your computer, tablet or phone because it does not have the same level of security as the BarryUWireless network.    Examples of these devices include Xboxs, Playstations, Roku Streaming Sticks, Amazon Firesticks, Apple TVs, smart TVs and wireless printers.  To connect these devices to the network:


What is included:

  • Information and self-help options for connecting to Barry Wi-Fi
  • Assistance with connections to the wireless network
  • Troubleshooting wireless issues or slow connection speeds

Who receives this service:

Faculty, staff, students, guests, non employees

Service level agreement:

Respond in 1 business day. 

What happens next:

A member of the Department of Information Technology will respond to your request. Please provide any speedtest information or other relevant connection questions.