Wireless - Connecting and Reporting Issues

This service provides assistance connecting to the University's wireless network and reporting wireless connection issues.

Locations

Wireless access to the University’s resources is available at all Barry University locations.  

Connecting Your Device

Laptops and Mobile devices

Laptops and mobile devices should connect to the BarryUWireless network. Simply select the BarryUWireless network and enter your username and password. The BarryUWireless network is optimized for speed, access, and overall performance compared to the BUGuest network.

Gaming, Media and Other Devices

Devices such as Xboxes, Playstations, Roku streaming sticks, Amazon Fire Sticks, Apple TVs, smart TVs and wireless printers have no interface to authenticate with a username and password. Follow the steps below to register them and connect them to the network.  

Stationary devices Wireless Network (SSID) for (gaming consoles, TVs, stand-alone printer, Apple tv, Roku devices etc.) 

  • Will need to get connected to the wireless network labeled “Connect to Barry Wireless” (Note: this is now a hidden network)

The following are the steps to get connected: 

  • On your device go to:
    1. Settings Menu
    2. Network
    3. Connect to network (or maybe” Internet”)
    4. Look for one of the following:
      • “Add Network”
      • “Hidden Network”
      • “Manually Add”
    5. Enter the network name “Connect to Barry Wireless” (Note: this field is “Case Sensitive”) (the letters C, B, & W MUST be Capitalized).
    6. Security Field select “NONE”
    7. Finish by selecting either the “Complete, Next, or Done” button
  • Go back to and repeat the following steps:
    • Settings Menu
    • Network
    • Connect to network (or maybe” Internet”)
      • Your device should automatically connect to “Connect to Barry Wireless”
  • You now have successfully connected to this hidden Network.  If you still experience issues, click "Report a wireless issue" to submit a ticket.

Using the Guest Network

We have created a second network called BUGuest for visitors such as friends, parents, and other users to access the Internet while on campus temporarily.  When initially connecting, there is a consent page similar to those you see when connecting to other guest networks. Gaming, media, or other devices connected to the guest wifi have no ability to acknowledge consent, and need to be registered using the mydevice.barry.edu page.  The BarryUWireless network is optimized for speed, access, and overall performance compared to the BUGuest network, so students and employees should connect to the BarryUWireless network.  

Smartphones and Wifi Calling

Due to building construction, some locations on campus may experience suboptimal cellular connectivity.  Smartphones should be configured to enable Wifi Calling, which will allow calls to be placed and received over the wireless Internet connection, as opposed to using the cellular connection.  

What is included:

  • Information and self-help options for connecting to Barry Wi-Fi
  • Assistance with connections to the wireless network
  • Troubleshooting wireless issues or slow connection speeds

Who receives this service:

Faculty, staff, students, guests, non employees

Service level agreement:

Respond in 1 business day. 

What happens next:

A member of the Department of Information Technology will respond to your request. Please provide any speedtest information or other relevant connection questions.