Changes to the system(s) of record (Colleague, Workday)

This service provides a request to modify the way information is displayed, the way a process flows, or an integration for either system of record, Colleague or Workday.

 

What's included

Workday

  • business processes
  • tenant configurations
  • integration development

Colleague

  • setup, program, or screen updates
  • Examples: communications management, financial aid academic year setup

For a new or updated report(s), please see the service request for reports.

 

Who receives this service

Faculty and staff

 

Exclusion and Nonstandard features

Nonstandard

Major changes or modifications to items within the Colleague system are on a limited basis and must have prior approval by a Dean or Vice President.

 

Service Level Agreement

Respond in 24 business hours

 

What happens next

A member of the Administrative Information Systems (AIS) staff will contact you to gather information about the request.