The Report Message feature for Outlook for Microsoft 365 to allow you to report suspicious messages to Microsoft as well as manage how your Office 365 email account treats these messages.
Messages that your email account marks as junk are automatically moved to your Junk Email folder. However, spammers and phishing attempts are continually evolving. If you receive a junk email in your inbox, you can use the Report Message add-in to send the message to Microsoft and our ISO office to help us improve our spam filters. If you find an email in your Junk Email folder that's not spam, you can use the Report Message add-in to mark it as a legitimate email, move the message to your Inbox, and report the false positive to help Microsoft improve our spam filters.
Report a message
In Outlook if you choose the Report Message button, on the Home ribbon bar, you'll see several different options: Junk, Phishing, Not Junk, Options and Help.
This tool is also available in the Outlook Web interface.
When you choose Junk, Phishing, or Not Junk, you'll have the option to send a copy of the message to Microsoft and our ISO office, along with your classification of the message.
We encourage all users to explore the tool and use it, especially to report PHISHING emails, one of the most common vectors used by cybercriminals to perform malicious activities and one of the biggest risks we are facing today. You can also report incorrectly classified junk email as not junk.
What's Junk email?
Junk email messages are typically referred to as spam. These are messages that you don't want to receive that may be advertising products you don't use or find offensive. If you choose the Junk option, a copy of the message may be sent to Microsoft to help update our spam filters, and the message will be moved from your Inbox to your Junk Email folder.
What's phishing?
Phishing is the practice of luring you into disclosing personal information, such as bank account numbers and passwords. Often phishing messages look legitimate, but have deceptive links that actually open fake websites. If you select Phishing, a copy of your message may be sent to Microsoft to help update our filters, and the message will be moved from your Inbox to your Junk Email folder.
What's a legitimate email?
If you know the sender and you're expecting the message, or if you receive a message that's mistakenly marked as junk, you can use the Report Message add-in to mark the message as Not Junk. This will move the message from the Junk Email folder back to your Inbox.