On Outlook:
1. Click on the View tab.
2. On the Layout section, click Folder Pane.
3. From the drop-down menu, click Favorites (to turn it on or off).
4. The Favorites section will show up on the left navigation pane.
For more information on Favorites, please click the below.
http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-favorites-in-the-navigation-pane-HA010355057.aspx
For further assistance, please contact the Support Desk at 305-899-3604.