Turning off reading pane in Outlook on the web

If you are experiencing problems creating new emails, sending emails, attaching files or using the options "replying," "reply to all," "send" or "forward," please follow the instructions below:


1. Sign in to Outlook Web App.  If the "Welcome" page displays, click Outlook on the top to go to your inbox.

2. Click Settings (top right-hand corner next to your name), and the click Options.


3. In the left navigation pane, click Settings, and then click Mail.


4. In the right-hand side menu, look for the Reading Pane section.  Select the option "Type in a new window."


5. Click Save.


6. Click Outlook on the top to go back to your inbox.


If you need further assistance, please contact the Support Desk at 305-899-3604.

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Article ID: 1421
Fri 5/2/14 3:55 PM
Tue 8/2/16 8:58 PM