Office 365 Email Account Limits

Microsoft Office 365 is available at Barry University.  Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

Mailbox storage limits

Feature

Student

Staff

User mailboxes

50 GB

100 GB

Archive mailboxes

Unlimited

Unlimited

Shared mailboxes

50 GB

50 GB

Resource mailboxes

50 GB

50 GB

Site mailboxes

50 GB

50 GB

Public folder mailboxes

50 GB

100 GB

Group mailboxes

50 GB

50 GB

 

Capacity alerts

Exchange Online provides three kinds of notifications when a user’s mailbox is nearing, or at, capacity:

  • Warning   The user receives an email warning that the mailbox is approaching the maximum size limit. This warning is intended to encourage users to delete unwanted mail.
  • Prohibit Send   The user receives a prohibit-send notification email when the mailbox size limit is reached. The user cannot send new messages until enough email is deleted to bring the mailbox below the size limit.
  • Prohibit Send/Receive   Exchange Online rejects any incoming mail when the mailbox size limit is reached, and sends a non-delivery report (NDR) to the sender. The sender has the option to try resending the mail later. To receive messages again, the user must delete email until the mailbox is below the size limit.

Feature

Student

Staff

Warning

49 GB

98 GB

Prohibit Send

49.5 GB

99 GB

Prohibit Send/Receive

50 GB

100 GB

 

Sending Limits

Sending limits apply to the number of recipients, number of messages, and number of recipients per message that a user can send from their Exchange Online account.

Note: For distribution groups stored in an organization's address book, the group is counted as one recipient. For distribution groups stored in the Contacts folder of a mailbox, the members of the group are counted individually.

Feature

Student

Staff

Recipient rate limit

10,000 recipients per day

10,000 recipients per day

Recipient limit

500 recipients

500 recipients

Recipient proxy address limit

400

400

Message rate limit (SMTP client submission only)

30 messages per minute

30 messages per minute

 

Message Limits

Message size limits are necessary to prevent large messages from blocking delivery of other messages and affecting service performance for all users. These limits include attachments, and apply organization-wide to all messages (inbound, outbound, and internal). Messages larger than this limit will not be delivered, and the sender will receive a non-delivery report (NDR).

Note: Some email clients may have lower message size limits or may limit the size of an individual file attachment to a value that is less than the Exchange Online message size limit.

Feature

Student

Staff

Message size limit - Outlook

150 MB

150 MB

Message size limit - OWA

112 MB

112 MB

Message size limit - Outlook for Mac

150 MB

150 MB

Message size limit - migration

150 MB

150 MB

Size limit for encrypted messages (for subscribers using Office 365 Message Encryption with new capabilities)

150 MB

150 MB

Size limit for encrypted messages (for subscribers using Office 365 Message Encryption legacy version)

25 MB

25 MB

Subject length limit

255 characters

255 characters

File attachments limit

250 attachments

250 attachments

File attachment size limit - Outlook

150 MB

150 MB

File attachment size limit - OWA

35 MB

35 MB

File attachment size limit - Outlook for Mac

150 MB

150 MB

Multipart message limit

250 parts

250 parts

Embedded message depth limit

30 embedded messages

30 embedded messages

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