Fax over IP (FoIP): Sending a Fax through Outlook Web App

*** Do not send any PI (Personal Information such as social security number, driver license or ID card, bank or credit card info, etc) or PHI (Protected Healthcare Information, such as medical or health insurance records). If you need to send PI or PHI data via fax, you must use a standard fax machine or a multifunction printer connected to an analog fax line.


To send a fax through Outlook Web App:

1. Log in to your e-mail through Outlook Web App.

2. Once logged in, create a new e-mail.


3. Encrypted/digitally signed e-mails are NOT SUPPORTED when sending a fax.  On Outlook Web App, Restrictions are disabled by default.

4. Enter the subject and type the message, as you would do for a regular e-mail (the subject will be displayed on the cover sheet of your fax).  The message can be in HTML, Plain Text or Rich Text format.


5. If needed, add attachments that will constitute the pages of the fax.

  • Support files: Word, Excel, PowerPoint, PDF, JPG, and BMP (picture files).
  • Not supported files: audio and video files.


6. In the TO field, enter the 10-digit fax number in the format 1234567890@fax.barry.edu.

  • If the fax number is a long distance number or international number, the codes will be automatically embedded in the number when sending the fax.


7. Click SEND to send the fax as you would do for an e-mail.

8. Faxing may take several minutes.  If the fax has been successfully delivered, you will receive a confirmation through e-mail (the confirmation will also be included as an attachment in the e-email).


9. If the fax is not successfully delivered, you will receive an e-mail message containing the error.  Please check the reason section for the error and take appropriate action to correct the problem.  If the reason states "...absence of conversion engine..." (see below), please ensure you are attaching one of the supported files (Word, Excel, PowerPoint, PDF, and BMP).


If you need further assistance, please contact the Support Desk at 305-899-3604 or via email at helpdesk@barry.edu.

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Article ID: 1872
Wed 7/16/14 1:37 PM
Tue 8/20/19 12:16 PM