Knowledge Base

Categories (17)

Accounts and Passwords

This knowledge base category reflects accounts and passwords services offered by the Division of Information Technology. These services provide access to the university's network and computing resources through a BarryNet account and secure password. They serve as an individual’s identity on the network.

Conferencing and Media

This knowledge base category reflects conferencing and media services offered by the Division of Information Technology. These services enable real-time collaboration with multiple people and/or in multiple locations, communication systems, and presentation media. This service includes the support staff, processing, and technology to provide:
• audio visual equipment
• video and audio conferencing
• web streaming,
• conference room technologies
• video editing and studio recording

Cyber Security and Intrusion Prevention

This knowledge base category reflects cyber security and intrusion prevention services offered by the Division of Information Technology. These services provide options and resources to protect Barry University networks, hardware, and software from malicious or unwanted disruption, modification, and disclosure.

Data Storage

This knowledge base category reflects data storage services offered by the Division of Information Technology. These services provide instructions for accessing network and cloud storage.

Desktop, Laptop, & Mobile Device

This knowledge base category related to desktop, laptop computers, or other devices.

E-Mail

This knowledge base category reflects the services that the Division of Information Technology provides related to E-mail. These include topics around communication through electronic messaging to all Barry University employees and registered students. It is accessible via Microsoft Outlook for desktop, online webmail, and for mobile computing devices.

IT Policies and Procedures

Current listing of all Division of Information Technology policies and procedures.

Job Aids & Resources

Access job aids for Colleague, WebAdvisor, Etrieve, and Informer.

Learning Management System (LMS)

This knowledge base category reflects the learning management system (lms) services provided in the Division of Information Technology. These services provide the administration and delivery of a university-wide application for blended/hybrid and online courses. Our current system is called Instructure Canvas.

Network

This knowledge base category reflects network access services offered by the Division of Information Technology. These services provide network access to Barry resources.

Online Resources

This knowledge base category reflects Online Resources services such as WebAdvisor, SharePoint, OneDrive, Workday, GoBarryEdu offered by the Division of Information Technology. These services provide instructions for accessing Online Resources .

Print and Fax Management

This knowledge base category reflects print and fax management services provided in the Division of Information Technology. These relates to the Barry University community with printing, copying, scanning, and faxing capability from wired and wireless machines throughout all university facilities.

Software and Applications

This knowledge base category reflects the software and applications services provided by the Division of Information Technology. These services provide software and custom application solutions as well as software licensing to the Barry University community in order to carry-out business, teaching, and learning responsibilities.

Telephone

This knowledge base category reflects telephone services offered by the Division of Information Technology. These services provide Barry employees with interoffice, local, and long distance voice communications, telephony support, mobile phone, as well as voicemail service for official Barry University business functions.

Training

This knowledge base category reflects training services offered by the Division of Information Technology. These services provide the self-paced training for programs used by the Barry community and how to request training by DoIT staff.

Wireless Connectivity

This knowledge base category reflects wireless network connectivity services provided by the Division of Information Technology These services provide wireless access to Barry University community members for university resources at all university locations and includes the management, maintenance, and support of wireless network equipment and devices.

Xfinity on Campus

This knowledge base category reflects Xfinity on Campus, the streaming TV service provided to resident students. These services provide information on channel lineup and how to access the service.

Articles (4)