How to connect to a new Multifunction Printer that was deployed in December 2018.

The following instructions are for employees with Windows computers.  Employees with Macintosh computers should submit a request for assistance.

 

Miami Shores campus:

The new multifunction printers deployed to this site will be connected to a new print server, but will have the same print "queue" names.  Please note that Colleague printing does not change, however you may need to "re-attach" the printer within Colleague before you can print to the new device.

  1. Get the "queue name" of your old multifunction printer:
    • Type Windows key-R, then type control printers and press Enter (this opens the Devices and Printers window).
    • Look for your old printer in the list, it should show as <queue name> on printsrv01.

  2. Connect to the new print queue on the new server:
    • Type Windows key-R, then type \\mfpsrv01\<queue name>  (without the < > symbols), then press Enter.
    • If prompted to install the driver, click Yes.
    • Once the install is completed, you will see the new device listed in your Devices and Printers window, showing as <queue name> on mfpsrv01.
      • (optional) Right-click the new printer and select Set as default printer.
      • (optional) Print a test page or document to confirm you can print.

  3. Delete the old device:
    • Once you have confirmed you can print to the new device, in the Devices and Printers window select the old device (showing as <queue name> on printsrv01), right-click and select Remove Device, then click Yes to delete the old device.

If you need assistance with the instructions above, you can contact the IT Support Desk at (305) 899-3604.  

 

Law School campus:

The new multifunction printers at this site will be connected to a new print queue server, but will have new "queue" names.  Please email lawhelp@barry.edu for assistance.

 

Other Remote Sites:

The new multifunction printers at other remotes sites will be connected via direct IP printing and you will need a new driver installed.  Please create a helpdesk request for assistance.

 

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Details

Article ID: 67958
Created
Thu 11/29/18 4:04 PM
Modified
Fri 12/7/18 7:43 AM