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In some cases you may need to allow pop-up windows for certain sites to be displayed. Please follow the steps below to either disable the specific web browser's pop-up blocker, or to allow the specific site(s) needed to display pop-up windows.
Internet Explorer:
- Click the gear icon in upper right corner of the browse and select Internet Options.
- Click the Privacy tab.
- Under Pop-up Blocker, un-check the check-box, or click the Settings button and allow the specific site you’re on or need.
- Click OK to close the Settings windows and try the website again (you may need to quit and re-launch the browser for the changes to take effect).
Microsoft Edge:
- Click the “3-dots” in the upper right corner of the browser, and select Settings.
- Click Privacy & Security then scroll down to Block pop-up and click it to de-select it.
- Close the Settings window and try the website again (you may need to close and re-launch the browser for the changes to take effect).
Google Chrome:
- Click the “3-dots” in the upper right corner of the browser, and select Settings.
- Look for a Privacy and security section, and in that section select Site Settings.
- Scroll down to Pop-ups and redirects and select it.
- Click the Add button next to Allow and enter the site name (if you’re on the site, it may show and you just need to select it).
- Close the Settings window and try the site again (you may need to quit and re-launch the browser for changes to take effect).
Firefox:
- Click the “3-horizontal lines” in the upper right corner of the browser, and select Options.
- Click Privacy & Security on the left.
- Scroll down to Block pop-up windows, either un-check the check-box, or click the Exceptions button and add the websites you want to allow then save changes.
- Close the Options window and try the website again (you may need to close the browser and re-launch for the changes to take effect).
Safari (MacOS):
- Click the Safari menu, and select Preferences.
- Click the Websites tab then select Pop-up Windows in the list on the left.
- The site that you want to allow pop-ups should be listed in the list on the right, click the drop-down next to the site and change it to Allow.
- Close the Preferences window and try the website again (you may need to close and re-launch the browser for the changes to take effect).