Setting up voicemail for the first time

Enroll as a Unity Connection User

Your first step in using Cisco Unity Connection is to enroll as a user, which you do by phone.  Unity Connection is set up so that you hear the first-time enrollment conversation when you  call the system for the first time.

The first-time enrollment conversation is a set of pre-recorded prompts that guide you to  record your name, a greeting that outside callers hear when you do not answer your phone, change your PIN and choose whether to be listed in the directory. (When you are listed in  the directory, callers who do not know your extension can reach you by spelling or saying  your name).

Initial setup (must complete before you can retrieve voicemail):

  1. From your Barry University desk phone, press your Voicemail feature button .  
  2. Enter your PIN and press # (pound).  Your initial PIN is 159357.  
  3. Respond as prompted.  The system will tell you when the enrollment process is complete.  

Note:  You will be prompted to enter your ID number if pin is entered incorrectly.  Your ID number is your 4-digit extension.  If you hang up before you have enrolled completely, the first-time enrollment conversation plays again the next time you sign in to Connection.

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Article ID: 84621
Fri 8/9/19 1:20 PM
Tue 6/8/21 11:24 AM